Terms of ServiceTERMS OF SERVICE
30 Day Guarantee
If you are not totally satisfied with your purchase, call Xotic Camo and Fishing at (979) 704-5601 for a Return Authorization. The item being returned must be in its original condition, including all tags, packaging, and accessories and you will receive a prompt exchange or refund, excluding shipping charges. Merchandise purchased with a credit card will be credited to the card used for that transaction. We will refund shipping charges on products that were shipped incorrectly. We recommend that you insure any returned merchandise, as we cannot be held responsible for lost packages.
All merchandise is guaranteed against defects in material and workmanship in accordance but not against mishandling or uncommon abuse. Defective merchandise will be replaced or repaired. Defective products will be replaced with the same stock number, color, and size.
Custom Merchandise Warranty
We are unable to change or cancel custom items after 3 days of order receipt.
Order Placing Options:
Sales & Customer Service
Phone: (979) 704-5601
Online & Mobile
Shop online anytime at www.xoticoutdoors.com
Select your products, place them in your shopping cart and check out.
Sales & Customer Service Hours
To place an order, call us toll-free at (979) 704-5601 between 10am - 6pm Monday-Friday (hours are based on central time), closed Sunday.
Xotic Outdoors makes every attempt to process orders for in-stock merchandise the same day they are received. Our standard cut-off time for daily order processing is:
Standard Ground Orders:
Noon CST Monday-Friday
Expedited Air Orders:
Noon CST Monday-Friday
Orders for in-stock merchandise received during the weekend (after the Friday cut-off time) will ship on the following Monday. Orders may be delayed if we experience any issues processing your credit card information. Please make certain that you provide your correct Account Name, Billing Address, Card Type, Account Number, and Security Code.
State Sales Tax
Orders shipped within the state of Texas are subject to 8.125% sales tax.
Your privacy is important to us. We do not make our mailing list widely available. If you would like your name excluded in the rare cases we make our list available, please notify Customer Service.
PRICING AND SPECIFICATION
We reserve the right to change prices due to increased costs or to correct errors in pricing and/or specification.
Suggested retail prices shown on our website are for reference only. No sales may have occurred at these prices.
ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on the Xotic Camo and Fishing site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Xotic Camo and Fishing site is inaccurate at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience.