Returns

XOTICAMOANDFISHING.COM RETURN POLICY:

We will gladly accept returns on all purchases made on our website which are in original, salable condition within 30 days of purchase date; unworn with tags attached in new condition. Shipping cost is non-refundable unless the item is found to be defective or damaged. Undergarments and face Gators cannot be returned.

We provide a flat rate shipping label for your return or exchange.   Please allow one billing cycle for credit card refunds to appear on your statement. Returns are generally processed within 5-7 business days of receipt.

HOW TO SEND US YOUR RETURN

Please email: ross@xoticcamo.com

Information to add: 

  • Order Number 
  • Item you are returning or exchanging 

WHAT IF I DON’T HAVE MY ORDER NUMBER?

Your order number can be found in the subject line of your confirmation and shipping email. 

WHEN WILL I GET CREDIT FOR MY RETURN?

Received returns are generally processed within 5 to 7 business days of receipt. Please allow one billing cycle for credit card refunds to appear on your statement. 

EXCHANGES

Once we have received your return item we will ship the new item. Once your return item(s) are received it generally takes 5 to 7 business days to process the exchange order. If your requested exchange item is not available at time of processing, a refund will be issued to your original payment method.

WHAT IF MY ORDER ARRIVES DAMAGED?

We work hard to ensure our gear is in excellent condition before it ships. However, if for any reason an item that was purchased from xoticoutdoors.com is damaged upon receipt, please contact us within 10 days of delivery to report it.

OUR MISSION

We create and innovate the most comfortable clothing for those who live and breathe the outdoors. Whether it's camping, golfing, fishing, hunting, or even just grilling out with the family, we've got you covered!

Why Xotic?

Xotic was started based off a necessity for a camo that could excel in brutal and sometimes unforgiving Texas conditions.

While the "OG" camo and shirts were designed to keep hunters cool in the South Texas heat, the four way stretch and cool, moisture-wicking capability quickly found its way out to the water. It didn't take long after the start of Xotic for the "OG" camo to immediately become a favorite with Texas locals in both the brush and bay.

Xotic then took the same basic necessities and created a fishing line to help anglers stay cool and comfortable so that they could fish longer!

While Xotic's roots started in the brush and bay, we wanted more clothing we could wear both on and off the water.